Security

Our Security Commitment

Wave Events is committed to protecting the confidentiality, integrity, and availability of your data. We implement industry-leading security practices and continuously monitor and improve our security posture.

Our security program is designed to meet the needs of enterprise customers and comply with global data protection regulations.

Data Protection

Encryption

• In Transit: All data transmitted between your devices and our servers is encrypted using TLS 1.3 with strong cipher suites.
• At Rest: All stored data is encrypted using AES-256 encryption with secure key management.
• Database: Database connections are encrypted and access is restricted to authorized services only.

Data Isolation

Each client's data is logically isolated within our multi-tenant architecture. Strict access controls ensure that data can only be accessed by authorized users and services.

Backup and Recovery

We perform automated daily backups with point-in-time recovery capabilities. Backups are encrypted and stored in geographically redundant locations.

Infrastructure Security

Cloud Infrastructure

Our services are hosted on leading cloud providers that maintain comprehensive security certifications including SOC 2, ISO 27001, and PCI DSS.

Network Security

• Web Application Firewall (WAF) protection against common attacks
• DDoS mitigation and protection
• Network segmentation and firewalls
• Intrusion detection and prevention systems

Monitoring

We employ 24/7 security monitoring with automated alerting for suspicious activities. Our security team investigates and responds to potential threats in real-time.

Application Security

Secure Development

• Secure coding practices following OWASP guidelines
• Code reviews with security focus
• Automated security scanning in CI/CD pipeline
• Regular dependency updates and vulnerability patching

Authentication & Authorization

• Multi-factor authentication (MFA) support
• Single Sign-On (SSO) integration with SAML 2.0 and OAuth 2.0
• Role-based access control (RBAC)
• Session management with automatic timeout
• Password policies enforcing complexity requirements

Penetration Testing

We engage independent security firms to conduct annual penetration tests. Findings are prioritized and remediated promptly.

Compliance & Certifications

• SOC 2 Type II: Annual audits by independent third parties verify our security controls.
• GDPR: We comply with the General Data Protection Regulation for EU users.
• CCPA/CPRA: We comply with California privacy laws for California residents.
• HIPAA: Available for healthcare customers with Business Associate Agreements.

Organizational Security

Employee Security

• Background checks for all employees
• Security awareness training during onboarding and annually
• Principle of least privilege for system access
• Secure workstation policies

Vendor Management

We carefully evaluate the security practices of all third-party vendors and require them to meet our security standards through contractual obligations.

Incident Response

We maintain a documented incident response plan that includes:

• 24/7 on-call security team
• Defined escalation procedures
• Communication protocols for affected customers
• Post-incident analysis and remediation

In the event of a security incident affecting your data, we will notify you promptly in accordance with applicable laws and our contractual obligations.

Reporting Security Issues

We appreciate the security research community's efforts in helping keep our platform secure. If you discover a potential security vulnerability, please report it responsibly to:

security@wave.events

We will acknowledge your report within 48 hours and work with you to understand and resolve the issue.

Contact Us

For security-related inquiries or to request our SOC 2 report, please contact:

Wave Events, Inc.
Email: security@wave.events